Frequently Asked Questions for Weddings and Events

Find quick answers to common questions about our weddings and events services.
If you need more help, you’re always welcome to contact us via text or email.

When should I book my wedding or event flowers?

You’re welcome to book your wedding or event flowers up to 12 months in advance. Many couples and event hosts love booking early to secure their preferred date.

However, we understand everyone’s planning timeline is different. In general, the ideal time to enquire and book is 6 to 3 months before your wedding or event. This allows us plenty of time to design, plan, and source the perfect blooms for your day.

If you’re enquiring within 1 month of your wedding or event, don’t worry — we’ll still do our best to help! Last‑minute bookings are subject to availability, but we always try to accommodate where possible.

Simply complete our online wedding or event questionnaire to get started.

Once submitted, we will:
- Contact you within 48 hours to confirm our availability
- Send you an initial (preliminary) floral estimate within 7 days

If you’d like to explore your ideas further, we’ll work closely with you to refine, plan, and design your dream floral arrangements. As part of this process, we offer one complimentary appointment, which can be held in person or via video call, depending on your location and our availability.

When you’re happy with the proposal, you can secure your date by placing a 30% non‑refundable booking fee.

If your booking is made five (5) weeks or less before the wedding or event date, full payment is required at the time of booking, of which 30% is a non‑refundable booking fee.

Absolutely! We encourage you to share the flowers, colours, and overall style you love. It helps us understand the texture, mood, and aesthetic you're envisioning. While we can’t guarantee exact flower varieties or perfect colour matches (as availability depends on seasonal supply and quality), we will always do our very best to bring your colour palette and design vision to life.

Yes. We offer delivery, set‑up, pack‑down, and collection services. These services are quoted individually to give you flexibility and ensure you’re only paying for what you need for your wedding or event.

Absolutely! We offer a range of party hire items to complement your wedding or event décor. You’re welcome to browse our Party Hire page to explore what’s available and find pieces that perfectly suit your style and theme.

We completely understand that plans and circumstances sometimes change. If you ever need to adjust or cancel your booking, you can find all the details in our Wedding & Event T&Cs. They explain everything you need to know about changes, cancellations, and refunds. If you ever have questions, we’re always here to help.

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